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ENTERPRISE LEVEL

At B2 We’re experts in Shopify Conversion Rate Optimisation (CRO). As a Shopify CRO agency we have a measured approach which includes utilising a combination of qualitative and quantitative data. We start all CRO projects by implementing a measurement strategy to ensure we’re understanding on-site behaviour and benchmark performance.
We then review the data alongside qualitative best practice UX to understand potential pain points in your Shopify store to set out a CRO roadmap to implement a split testing strategy to maximise conversion rate.
01
Benchmark
It’s important before undertaking any CRO activity that we benchmark performance to understand what your current performance is to ensure we’re evolving our CRO strategy and meeting your objectives.
02
Measure
We implement event tracking and heat mapping to understand the pain points across your Shopify store, and measure the effectiveness of our testing approach.
03
Audit
We audit your site to understand pages and parts of your site that users are dropping out of, focusing on exit pages, low engagement points and opportunities to optimise performance.
04
Roadmap
Once we have a set of potential actions, we create a testing CRO roadmap which looks to maximise opportunity and create a fair testing strategy.
05
Testing
We implement A/B tests and multivariate tests against a control variant to understand the impact of changes against your current site.
06
Reporting
We deliver detailed reports on CRO test results, suggesting actions and next steps. We report mid-campaign and post-test, using a roadmap to assess individual test effectiveness and overall site impact.
07
Tool Agnostic
At B2 we’re tool agnostic. We have a partnership with several industry leaders in CRO tools but ensure we’re recommending the best CRO tool for your individual needs.
08
Heatmapping
We look to use heatmapping tools to understand pain points on specific pages to try and highlight areas we need to improve.
09
Event Tracking
Before starting any split test we always look to implement event tracking to understand user behaviour and measure the success of any tests.
Conversion Rate Optimisation or CRO is the process of testing features or changes to your website to improve user experience and maximise success criteria across your site.
We’re tool agnostic at B2. We’ve partnered with several CRO tools including VWO however we look to pick the best tool for each client's individual needs.
A CRO agency helps your Shopify store increase sales by optimising the user experience, reducing friction, and improving conversion rates, without needing more traffic. Using data-driven strategies like A/B testing, heatmaps, and analytics, they identify and fix issues such as cart abandonment, poor mobile usability, and trust barriers. They also increase navigation, checkout processes, and personalisation to boost engagement and AOV. With expert knowledge and proven tactics, a CRO agency delivers faster, more effective results than trial-and-error DIY approaches.
Shopify CRO is tailored explicitly to optimising e-commerce stores on the Shopify platform, focusing on features like product pages, checkout processes, and app integrations unique to Shopify. It includes strategies like upselling, cart abandonment reduction, and leveraging Shopify’s built-in analytics. In contrast, general CRO applies to websites across various platforms, offering broader optimisation strategies that aren’t always e-commerce-focused. While general CRO might optimise aspects like lead generation or website engagement, Shopify CRO is more specialised, ensuring seamless integration with Shopify's tools, themes, and mobile design, ultimately improving e-commerce performance.
The length of a CRO test depends upon the amount of data required to make each CRO test statistically significant. Higher traffic driving sites or areas of a site will gather data much quicker. An average CRO test typically takes 2 weeks although this really can vary from client to client and test to test.
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