Turning website visits into repeat buyers

CRO Agency

Improve user experience and boost conversions with B2 Agency, a CRO agency for Shopify stores. Our data-driven approach combines best-in-class design with rigorous testing to maximise key moments and drive sales.

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Check out our CRO packages

MOST POPULAR

Understand & Uncover

Dig into user behaviour to identify growth opportunities

  • Set up heatmaps to visualise real user pain points
  • Implement event tracking to measure key interactions
  • Use data to segment users and inform actions
  • Provide user-focused growth suggestions
  • Mid-test and post-test reporting on impact
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GREAT WAY TO GET STARTED

Discover & Define

Establish your baseline and uncover performance blockers

  • Benchmark current site performance
  • Identify pain points with CX, CRO & technical audits
  • Analyse drop-offs, low engagement, and exit points
  • Build a prioritised testing roadmap
  • Loom walkthrough for stakeholder clarity
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ENTERPRISE LEVEL

Test & Optimise

Turn insights into action through experimentation

  • Run A/B and multivariate tests with clear hypotheses
  • Recommend the right CRO tools for your needs
  • Understand technical limitations and app performance
  • Deliver performance and optimisation reports
  • Evolve your roadmap based on test results
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Leverage your Shopify CRO strategy with B2

At B2 We’re experts in Shopify Conversion Rate Optimisation (CRO). As a Shopify CRO agency we have a measured approach which includes utilising a combination of qualitative and quantitative data. We start all CRO projects by implementing a measurement strategy to ensure we’re understanding on-site behaviour and benchmark performance.

We then review the data alongside qualitative best practice UX to understand potential pain points in your Shopify store to set out a CRO roadmap to implement a split testing strategy to maximise conversion rate.

Our CRO Services and Strategy

01

Benchmark  

It’s important before undertaking any CRO activity that we benchmark performance to understand what your current performance is to ensure we’re evolving our CRO strategy and meeting your objectives.

02

Measure

We implement event tracking and heat mapping to understand the pain points across your Shopify store, and measure the effectiveness of our testing approach.

03

Audit

We audit your site to understand pages and parts of your site that users are dropping out of, focusing on exit pages, low engagement points and opportunities to optimise performance.

04

Roadmap

Once we have a set of potential actions, we create a testing CRO roadmap which looks to maximise opportunity and create a fair testing strategy.

05

Testing

We implement A/B tests and multivariate tests against a control variant to understand the impact of changes against your current site.

06

Reporting

We deliver detailed reports on CRO test results, suggesting actions and next steps. We report mid-campaign and post-test, using a roadmap to assess individual test effectiveness and overall site impact.

07

Tool Agnostic

At B2 we’re tool agnostic. We have a partnership with several industry leaders in CRO tools but ensure we’re recommending the best CRO tool for your individual needs.

08

Heatmapping

We look to use heatmapping tools to understand pain points on specific pages to try and highlight areas we need to improve.

09

Event Tracking

Before starting any split test we always look to implement event tracking to understand user behaviour and measure the success of any tests.

CRO FAQs

What is CRO?

Conversion Rate Optimisation or CRO is the process of testing features or changes to your website to improve user experience and maximise success criteria across your site.

What is the best CRO tool for Shopify?

We’re tool agnostic at B2. We’ve partnered with several CRO tools including VWO however we look to pick the best tool for each client's individual needs.

Why do I need a CRO agency for my Shopify store?

A CRO agency helps your Shopify store increase sales by optimising the user experience, reducing friction, and improving conversion rates, without needing more traffic. Using data-driven strategies like A/B testing, heatmaps, and analytics, they identify and fix issues such as cart abandonment, poor mobile usability, and trust barriers. They also increase navigation, checkout processes, and personalisation to boost engagement and AOV. With expert knowledge and proven tactics, a CRO agency delivers faster, more effective results than trial-and-error DIY approaches.

How does Shopify CRO differ from general CRO?

Shopify CRO is tailored explicitly to optimising e-commerce stores on the Shopify platform, focusing on features like product pages, checkout processes, and app integrations unique to Shopify. It includes strategies like upselling, cart abandonment reduction, and leveraging Shopify’s built-in analytics. In contrast, general CRO applies to websites across various platforms, offering broader optimisation strategies that aren’t always e-commerce-focused. While general CRO might optimise aspects like lead generation or website engagement, Shopify CRO is more specialised, ensuring seamless integration with Shopify's tools, themes, and mobile design, ultimately improving e-commerce performance.

How long does a CRO test take?

The length of a CRO test depends upon the amount of data required to make each CRO test statistically significant. Higher traffic driving sites or areas of a site will gather data much quicker. An average CRO test typically takes 2 weeks although this really can vary from client to client and test to test.

Let’s talk CRO
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