Shopify Apps

Improve Your Customer Experience With Shopify Apps

Shopify is an incredible platform that will transform your brand but apps can help take the customer experience to the next level.

What are Shopify Apps?

Shopify apps are third-party tools designed to extend the functionality of your Shopify store. They help merchants customise their online stores, automate tasks, and enhance the overall shopping experience. Available through the Shopify App Store, these apps cover everything from marketing and sales to customer service and analytics.

Our Shopify Apps Checklist

Customer Service Solution

Gorgias is a help desk software that allows customer services to manage all customer touchpoints all in one place including social media, SMS, email and more.

Marketing Automation Platform

Klaviyo, a top-tier CRM platform, empowers brands with full control over consumer data and interactions. It excels in email marketing and automation, facilitating customer acquisition and retention.

eCommerce Retention Marketing Platform

Yotpo's eCommerce marketing platform helps brands win and retain customers. Reviews, loyalty and referrals, subscriptions, SMS marketing, and visual UGC all ensure users are provided with a best-in-class eCommerce experience.

eCommerce Video Platform

VideoWise is an end-to-end eCommerce Video Platform. It utilises social media content to create seamless interactive shoppable video experiences for your online customers to scale & drive performance for your brand.

ReBuy

ReBuys products help your brand scale utilising merchandising, upsells, and post-purchase flows to increase average order value (AOV) and revenue for your brand.

Privacy and Data Governance

Onetrust is a privacy, compliance and data governance software that allows merchants to collaborate across privacy and data discovery, GRC, ethics, and ESG and ensure a seamless experience for all site users.

When To Use Shopify Apps

If you’re looking for bespoke solutions on Shopify that don’t come out of the box then apps may be the way to go. Shopify has an app store that is home to some fantastic pieces of software that can take your search, reviews, AOV and, ultimately, revenue to the next level. Below are some of the app partners that we recommend and when to use them.

Why Shopify Apps Matter

Shopify’s flexibility allows businesses to tailor their online stores to customer needs. While the platform provides strong foundational tools, apps help you fine-tune the shopping experience, streamline operations, and increase conversions. Whether it’s automation, customer support, or personalisation, the right apps can make a significant impact

FAQs about Shopify Apps

Do I need Shopify apps for my store?

How much does Shopify Plus Cost?

When is it time to change to Shopify Plus?

Does B2 Agency offer free advice calls?

Success Stories
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