Even the best-designed websites can hide usability issues that frustrate users. Regular testing helps you find and fix these problems before they impact performance.

Conduct User Testing

Ask real users to complete common tasks on your site, such as finding a product or filling in a form. Watch where they struggle and note their feedback.

Use Heatmaps

Heatmaps show where visitors click, scroll and spend time on your pages. This helps you understand what catches their attention and what gets overlooked.

Run Surveys and Feedback Forms

Direct feedback from your audience can reveal usability problems you might not spot yourself.

Check Mobile Usability

Make sure your site works smoothly on different screen sizes and devices, as mobile users often face unique challenges.

Analyse Behaviour in Analytics

Look at metrics like bounce rate, exit pages and time on page to identify pages that might be confusing or underperforming.

By testing regularly and acting on what you find, you can keep your website user-friendly, improve engagement and help visitors achieve what they came for.

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