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10 Mistakes Businesses Make in Designing Websites
A brand's digital home serves as a crucial initial touchpoint, yet numerous companies fall into predictable traps that push prospective buyers away. Drawing on vast e-commerce development expertise, this concise overview explores common pitfalls in online creation. Discover practical remedies to help your platform successfully turn casual browsers into loyal patrons.

When designing websites, first impressions matter. Your website is often the first interaction potential customers have with your business. Get it wrong and you’re not just losing visitors, you’re losing revenue.
After launching many Shopify stores, we’ve seen the same mistakes appear time and time again. If you’re designing a new website or planning a rebuild, here’s what to avoid.
1. Prioritising Aesthetics Over Performance
Beautiful designs mean nothing if your site takes forever to load. Every second of delay can cost you conversions.
The fix: Optimise images, minimise code bloat, and choose performance-driven platforms. Fast sites don't just convert better, they rank better too.
2. Ignoring Mobile Users
Over 60% of web traffic comes from mobile devices. If your site isn't mobile-first, you're alienating the majority of your audience.
The fix: Design with responsiveness in mind so mobile and desktop alike are functional. Test extensively on actual devices, not just browser simulators.
3. Making Navigation Complicated
If visitors can't find what they're looking for in three clicks, they'll leave. Complex menus and unclear pathways kill conversions.
The fix: Keep navigation simple and intuitive. Use clear labels, logical hierarchy, and make your search function prominent.
4. Forgetting About SEO from the Start
Treating SEO as an afterthought means rebuilding later. Your site structure, URLs, and content strategy need to be optimised from day one.
The fix: Build with SEO in mind. Proper heading structure, clean URLs, fast load times, and quality content aren't optional. They're essential.
5. Using Generic Stock Photos
Nothing screams "untrustworthy" like overused stock imagery. Your visuals should reflect your actual brand, products, and values.
The fix: Invest in custom photography or high-quality product shots. Show real people, real products, real results.
6. Weak or hidden calls-to-action
If visitors can't immediately see what action you want them to take, they won't take it. Buried CTAs are missed opportunities.
The fix: Make CTAs prominent, clear, and action-oriented. Use contrasting colours and persuasive copy that tells users exactly what happens next.
7. Overloading Pages with Content
Walls of text overwhelm visitors. Too much information paradoxically leads to less engagement and lower conversions.
The fix: Use white space strategically. Break content into scannable sections with clear headings. Less is more when every word serves a purpose.
8. Neglecting Accessibility
Inaccessible websites exclude customers and can expose you to legal risks. Poor contrast, missing alt text, and keyboard navigation issues affect real people.
The fix: Follow WCAG guidelines. Ensure proper colour contrast, add descriptive alt text, and make your site navigable without a mouse.
9. Building without User Testing
Assumptions about what users want rarely match reality. Launching without testing means guessing, and usually guessing wrong.
The fix: Test with real users early and often. Watch how people actually interact with your site, identify friction points, and iterate based on data.
10. No Clear Strategy or Goals
Designing without clear objectives leads to websites that look nice but achieve nothing. Every design decision should serve a business goal.
The fix: Define success metrics before you start. Whether it's conversions, leads, or engagement, build your site to deliver measurable results.
Designing Websites That Actually Convert
Whether you’re planning a new build or optimising an existing site, getting the fundamentals right makes all the difference.
Designing websites isn’t just about visuals: it’s about performance, strategy, SEO, and user experience working together. Sometimes a fresh set of eyes can uncover opportunities you’ve missed.
At B2 Agency, we work with businesses at all stages, from initial concepts to full-scale rebuilds. If you're thinking about your website strategy and want to talk through your options, we're here to help.
Get in touch to discuss your setup and plans going forward.


